QUESTIONS and ANSWERS

How long does it take to receive the equipment?

In most cases it takes between 1-2 weeks for it to leave our wharehouse. However it can take up to 4 weeks, depending on the season. Once it is in the shipping companies possession it usually takes up to 5 working days, depending on where you are located.

LOCAL PICK UPS: Buyer will have to be notified that the order is ready before coming to pick up.

How do you handle shipping?

Brokered, and Delivered through a freight carrier (watkins). The flat rate of $350 is for curbside delivery. This price could vary due to freight company’s rates. Your location must be accessible to full size semi trailer or additional charges could apply. You may arrange your own shipping and pay just a $50 pallet fee.

What does "As is" mean?

The equipment is cleaned and serviced. Our certified technicians inspect each unit to make sure it is in 100% working condition.

What does Refurbished mean?

Ellipticals: Ramp, Wheels, and Drive Belt are replaced, in addition to any other worn parts.
Treadmills: Deck, new Running belt, and Drive belt is replaced, in addition to any other worn parts.
Bikes: Belts and all other worn parts are replaced.
Steppers: Belts and all other worn parts are replaced.

What is the price for new upholstery on strength pieces?

New Upholstery can be done for an average $100 per machine. Contact us for exact prices.

Is the unit 115 or 240 volts?

Most units come in both 115 and 240 voltage. Unless specified, we typically send the115 volt to residential use and 240 volts for commercial facilities.

Note: Life Fitness 115 volt units often have a plug that needs a converter. You can find this at Home Depot for around 5 dollars.

Does the equipment have a warranty?

Warranty on "refurbished" units only is 30 day service and 6 month parts for residential use and 30 day service and 90 days parts for commercial facilities. If a service call is needed within the first 30 days it must be set up by and through Fitness Solutions. Furthermore, any parts needed will be ordered by Fitness Solutions.